diamond exchange
diamond exchange
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This app is available for your device
diamond exchange
This app is available for your device
Contact
+91 2808701347
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the diamond exchange?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the One-Time Password (OTP) to complete the login process. This method allows you to bypass the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you don't receive the OTP after clicking "send," you can try again or use the app's live chat support for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number. If your number has changed, please send your updated KYC details to our customer support team via email to facilitate the account transfer. This will help resolve the issue and grant access to your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and access the updated app without any problems. Once updated, you can easily play the app as normal.
Q1: What is the minimum withdrawal amount in the diamond exchange?
In this app, users can withdraw a minimum amount of Rs. 100, which is higher than many other apps. However, the withdrawn amount is only from gaming earnings, not from bonus rewards collected. This means users can't withdraw bonus money, only the money they've earned from gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your KYC details in this app, which includes saving your Aadhaar card, UPI information, and bank account details. This will ensure a smooth and secure experience. Ensure all required information is accurate and up-to-date.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services streamline the process, typically completing it within 30 minutes to 3 hours. However, occasional payment delays may occur, requiring a wait time of up to 24 hours. This delay can extend the overall processing time beyond the initial estimated timeframe.
Q4: Why is the bonus balance not being withdrawn?
You can only use the money earned from the bonus in your gaming account, and it cannot be withdrawn by anyone else. The funds earned by playing games with the bonus amount are withdrawable. This means you can withdraw those winnings, but not the bonus itself.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is pending. If it's not showing up, the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can contact their care centre for assistance.
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